“He’s Here to Replace You”…Hold That Thought

Once again we rose as one and carried the day. In this case, our fellow associates at IRCC will all retain their jobs and there will be no change in their compensation. Cheri will continue to be the GM and her staff will continue as they were. According to a Board spokesman, Sterling Golf will be in place but only to oversee the operations of the club.

Mr. Levins’ proud proclamation is not to be…

Don’t think for a second that without our response the outcome would have been the same. As we did last July, we did again this week. Together we are stronger than any Board could ever be.

Enjoy our victory but do not let up. Our fight is far from over…

“He’s Here to Replace You”

Today at Indian Ridge Country Club Gerard Levins,”A” Director and loyal lapdog of ASD, along with a team of people from Sterling Golf Management Inc rolled in and informed Cheri Nolan that there’s a new sheriff in town. According to eyewitnesses, Mr. Levins proclaimed that “he owns the place” and then introduced Kevin Osgood, president of Sterling (kosgood@sterlinggolf.com), and told Cheri that “he’s here to replace you.”
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It’s Just Ron Being Ron

Scott Patenaude recently forwarded us an email exchange that he had with Mr. New York, Ron Weiner. As always, Ron rises above it all and writes eloquently and thoughtfully to Scott loses his cool and shows his true colors as a mean spirited, out of touch puppet controlled by ASD. That said, it is always fun to watch him lose it…it must drive the folks at KEKST crazy when he flies off the handle like he so often does.

We encourage all to write Ron and maybe remind him that a Board member of our company should be a little more mature when handling letters from our associates that may be a bit critical of him. ron@pwcpa.com

Here is the email exchange:

From: scottpatenaude1967
Sent: Tuesday, June 10, 2014 4:32 PM
To: Ronald G. Weiner
Subject: Dsm

Ron hopefully over the last year you realized what type of company MB is. That the 95 degree day didn’t slow us down, as I was along with my family,one of the thousands last year to show our support. That a year later we are not going away. Hopefully you have the same smarts to get out like Mr El-hage did. Looking forward to the announcement you have resigned your position on the board. Have a great day. Scott

——– Original message ——–
From: “Ronald G. Weiner”
Date:06/10/2014 4:38 PM (GMT-05:00)
To: scottpatenaude1967
Subject: RE: Dsm-Scott Paternaude


Thanks for being the gratuitously obnoxious person you continue to be.

Have a great day,


Responsibility without Authority doesn’t Work

re·spon·si·bil·i·ty [ri-spon-suh-bil-i-tee]
noun, plural re·spon·si·bil·i·ties.
1. the state or fact of being responsible, answerable, or accountable for something within one’s power, control, or management.
2. an instance of being responsible: The responsibility for this mess is yours!
3. a particular burden of obligation upon one who is responsible: the responsibilities of authority.

au·thor·i·ty [uh-thawr-i-tee, uh-thor-]
noun, plural au·thor·i·ties.
1. the power to determine, adjudicate, or otherwise settle issues or disputes; jurisdiction; the right to control, command, or determine.
2. a power or right delegated or given; authorization: Who has the authority to grant permission?

Responsibility without authority does not work, neither does trying to manage from afar. Our BOD would “instruct” us to open Revere and Attleboro without the slightest hint of what is required or what opening a new store entails. The BOD would have you and the public think that the reason for Revere and Attleboro not opening was the fault of management in the carefully worded press release from KEKST, the PR firm the Board hired to improve their image.

How do you make someone responsible and place blame on them when you have taken all authority away from them? Imagine you’re a Department Head and you are being held responsible for the condition of your department yet you have no authority to schedule help, to order goods, to merchandise or compete. Imagine you’re a Store Director and you are being held responsible for the condition of your facility, the profitability and quality and service yet you have no authority to budget, buy goods, merchandise, react to competition or take care of your people. I think we can all agree that in these cases both the Department Head and the Store Director would be very hard pressed to run a good department or a good store. This is exactly what the Board has done to ATD and upper management. They are pointing the fingers at management and holding them responsible yet they have taken away all authority from them. The duties that had previously been ATD’s and upper management’s responsibilities have been taken over by the BOD and their committees. How then can the BOD point the finger of blame at management? Because they can and as we have seen for a year now, they don’t like liability, they don’t like being held accountable and they don’t like to have their images tarnished.

The second part of the opening line is management from afar does not work, not in our culture. just knowing ATD and upper management can walk into any building unannounced seven days a week keeps us all sharp and focused on our customers and our jobs. How do you manage a company where the limited knowledge you have about it comes from reports and balance sheets without actually working it and knowing the people that make it happen? You can’t, at least not well or efficient yet that is exactly what the three independent Board members are doing. They are trying to manage this company from Atlanta and New York without knowing what makes our company tick or caring to find out.

For almost a year now we have been dealing with this major distraction and quite frankly we are all tired of it and our patience is getting very thin. The PEOPLE of this company are what makes Market Basket a great company. Our culture and our years and years of experience are the reason we are so successful and we are also the reason why this company is still a great company today, even after eleven months of this nonsense. The BOD doesn’t care about you or your families, the BOD doesn’t care about the customers and vendors, they care only about the stockholders and that is short term and dangerous thinking. We are currently in the month of June and the past several years there has been a bonus awarded to all qualified associates, do you think there will be one this June? Doubtful because the Board looks at us associates as just disposable and replaceable parts of a machine. ATD knows better because he knows us and he knows our families, to him we are a part of his family. He knows full well what an intricate part of this company each and everyone of us is and he knows our years of experience are not easily replaced.

We Are Market Basket stands firmly beside the “Boss” because he stands firmly beside us. Don’t lose sight of the reason we are fighting and never, ever give up or become complacent.


BOD Lack of Transparency & Honesty Delays Growth

The Boston Herald published the article posted below under the headline “Market Basket Growth on the Shelf”.  Once more our BOD is deferring its responsibility and blaming company management for lack of growth. This is nothing new, this BOD, in particular the A and A/B directors, have been laying blame on company management for decisions or lack thereof  that they themselves have been making. The responsibilities of the BOD are to work in harmony with company management in the best interests of the company. Since last July this  Board has been voting and making decisions solely in the best interests of the “A” shareholders.

This BOD has taken a finely oiled machine and thrown sand in the gears. All of the stores under construction mentioned in the article were planned and construction started long before this new Board was elected. This new Board has not done a single thing to expand our company or our market share. Management, associates and public opinion have been against virtually every decision this Board has made, so for it to once again lay blame on management is laughable.

Keith Cowan stated as of May 21 that Revere had issues and then denied he received a letter from Mayor Rizzo. Really Mr. Cowan, you didn’t see that letter, KEKST didn’t give you a copy of the same letter posted on this site? Then either KEKST isn’t doing their job or fibs are coming from your lips, we think the latter.

How would the BOD like us to open stores and ask associates to relocate when there is so much turmoil between management and the BOD? The stakeholders of our company have had a dark cloud over our heads for almost a year, we are not certain of the company’s nor our futures yet you would “instruct” management to open Revere and Attleboro. Management had been on a steady path to grow our company when you swept in a year ago with an agenda that seems hell bent on destroying our company. Don’t be deferring the blame to management for what you have and are continuing to do to all of us and our customers.

When the BOD decides to do their fiduciary responsibility and allow ATD and management to run this company the way it has been and should be run, then we can go forward with growth. Until then Mr. Cowan, Mr. Weiner and Mr. Gebaide, be responsible grown men and at least accept responsibility for your own actions and please stop lying to us and the media, it is not becoming of men with MBA’s.  At the very least we “instruct” you to do your fiduciary responsibility.

The proper headline for today’s story would have been “Cowan’s Cowardness has Market Basket’s Growth on the Shelf”